Searched everything and got 372 results

Common quality information requirements

  • Updated February 7, 2025

ENA submission to the Electricity Authority about addressing common quality-related information requirements. The submission supports updating and clarifying these information requirements in the Code, enabling better information sharing between system operators and distribution network operators, and discusses the implications and necessary process developments for Electricity Distribution Businesses (EDBs).

Consumer care guidelines

  • Updated February 10, 2025

ENA submission to the Electricity Authority about the options to update and strengthen the Consumer Care Guidelines. The submission supports the codification of specific parts of the guidelines, particularly in the context of emergency disconnections of medically dependent customers, with suggestions for improved communication to ensure the welfare of consumers.

Consumer data right

  • Updated February 7, 2025

ENA submission to the Ministry of Business, Innovation and Employment about the proposed introduction of a Consumer Data Right (CDR) in the electricity sector. The submission expresses support for the initiative, emphasising potential benefits like enhanced consumer empowerment and market competition, while cautioning against regulatory intricacies that might disrupt existing data-sharing frameworks and threaten efficient sector operations.